If you operate skilled nursing or senior care facilities, you already know turnover is a problem. Retention+ gives you the data to see it coming — and a dedicated team to act on it before positions go vacant.
The nursing home industry loses CNAs at a rate of 42.34% annually. RNs turn over at 36.5%. These are not anomalies — they are the baseline most operators are managing against every month.
What makes the problem compound is the cycle it creates: a vacancy filled by agency staff drives up cost, burns out remaining direct employees, and degrades the CMS staffing metrics that determine your Five-Star rating. Residents and families notice. Occupancy follows.
The harder problem is that most operators cannot see this coming. CMS data lags 6 to 18 months. There is no structured early warning. By the time the signal is visible, the departure has already happened.
Retention+ combines a managed engagement service with a retention intelligence platform — giving skilled nursing operators the data to see risk coming, and the service team to act on it.
Monthly engagement programs executed at every facility. Every interaction documented. Every administrator held to a structured monthly schedule — regardless of whether the numbers are moving.
Real-time retention data from your actual payroll — not CMS estimates from 18 months ago. Every role benchmarked. Every risk flagged. Every level of your organization with the view they need.
We learn about your facilities, your current challenges, and what you are managing against. No commitment, no obligation — just a focused conversation about your situation and whether Retention+ is the right fit.
Using your workforce data, we establish a locked baseline specific to your facilities. Not industry averages applied to your situation — your actual numbers, your actual starting point, measured forward from day one.
Your dedicated Retention+ team begins monthly engagement at every facility. The Intelligence Platform activates. Reports, alerts, benchmarks, and findings — every month, without exception.
Every role in every facility measured against AHCA/NCAL market data. Color-coded comp ratios. Band status. Trend over time. Updated each month so you always know where every role stands.
Alerts surface when an employee approaches a tenure milestone while paid below market median. High severity when both signals are present simultaneously — identified before the position goes vacant.
Blended staffing rate calculated monthly from your actual data. Direct vs. agency hours, role by role. The true cost of your agency dependency — made visible, documented, and tracked against your own baseline.
Your CMS-reported turnover vs. your real-time Retention+ data — side by side. Five-Star staffing rating alongside your current actual numbers. Automatic alert when your public rating changes.
A structured monthly report delivered to every level of your organization — regardless of whether the numbers improved. AI-generated. Human-reviewed. Documented accountability every period.
Every pattern worth acting on is documented as a formal finding with a specific recommended action. Status tracked through completion — Open, In Progress, Implemented. Evidence that work is being done.
Tell us about your organization and we will follow up within one business day. Our first conversation is focused and straightforward — we learn about your facilities and share honestly whether Retention+ is the right fit.